We will only charge you for the items in your order that are available for pickup. Monday through Friday will be delivered in one business day; Saturday delivery possible for eligible postal codes.
If you place an order while the store is open, it will typically be ready for pickup within a few hours. If you place an order after your selected store has closed, your order will typically be ready for pickup shortly after the store opens the next morning. Remember, don't head to the store until you have received a "Ready for Pickup" email! Most orders are ready for pickup within two hours.
If you don't receive a "Ready for Pickup" email, please check your Spam folder. If you still do not see the email notification, please call our customer service center at Be sure to have your order number ready! Please bring your order number found in your "Order Confirmation" and "Ready for Pickup" emails and a valid photo I. You do NOT need to bring the credit card used for the transaction. You can designate an alternate person to pick up your order when you are placing the order. You will need to provide that person's name and email address.
We will then send the "Ready for Pickup" notification to the designated person, who will need to show a valid I. You can let any of our store partners know that you are there to pick up a Buy Online, Pick Up in Store order and they will be able to get it for you. You will receive a printed receipt when you pick up your order in-store.
You can also find your receipt in your Petco. We will hold your items for 72 hours, starting at the time that we notify you that your order is ready for pickup. You can always call the Petco at if you want to cancel your order. If you want to change the order, you can call ahead or do it when you arrive. Please note that, depending on the change requested, we may need to cancel the original order and place a new one.
Customer satisfaction is very important to us. If one of the products does not fit your needs, you can take it to any store along with your receipt or confirmation email, and return or exchange it in accordance with our Petco policy. If for any reason, one or more of the items you bought is out of stock, we will notify you. If you had other items in your order that we do have in the store, we will still prepare your order with the items that we have available.
We will only charge you for the items in your order that are available for pickup. Find a qualifying product. Make sure the product you would like to price match is identical to our competitor's product.
Call to request a price match. No promotion code necessary. Subtotal refers to amount of order before taxes and shipping. All Free Shipping is based on Standard Shipping rates. Boxes will result in a surcharge. This is based on your default shipping address. Repeat Delivery orders always ship free. Shop All Sale Offers. Reptile Reptile Guide Education Center. Bird Bird Guide Education Center.
Orders placed on Friday before 5: Orders placed on Friday after 5: Free next-day shipping on iPhone. For in-stock iPhone models, qualifying orders placed before 5: Monday through Friday will be delivered in one business day; Saturday delivery possible for eligible postal codes.
For some addresses in Hawaii and Alaska, two-day shipping and next-day shipping may not be available. Product availability is subject to change.
You can confirm your delivery date at checkout. External factors beyond our control, such as adverse weather conditions, may delay your order. Holiday cutoffs may vary and delivery offers may apply. Certain in-stock items are delivered within two hours. See bag or checkout for details on whether your items and delivery location qualify for this service.
Get the products you want, the way you want.
Not only can you order online and pick up in the store, but when an item is available at Apple, you can often do same-day pickup (for a small courier fee). In some instances, you may also be able to select a window of time to go to an Apple Store to pick up your order. When you come to pickup your order, look for the designated "Buy Online, pickup in Store" parking spots near the front of the store. You will find these parking spots on the side of the store where the Customer Service desk is located. If you cannot pick up your order within 5 days, you may either call your local Best Buy store, or contact customer service at BEST BUY () to prevent your order from canceling and extend your store pickup time frame.